Search Douglas County Government

Douglas County Government, Colorado

Contact Information

100 Third Street | Castle Rock, Colorado 80104 | Phone: 303-660-7400
Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday.

* CitizenConnect is not an Emergency Response Service or Abuse Hotline *
If you need to report a health or safety emergency, please dial 9-1-1 to reach an emergency professional.  
To report abuse, please call the Child/Adult Protection Hotline at 303.688.4825 ext. 2460.

Citizen Connect

CitizenConnect allows remote after hours and convenient access to frequently asked questions by topic about County information and requests for service.

When you use this system, your request will be forwarded immediately to the appropriate department for a response. You will also have the opportunity to create personal account, which will allow you to track the progress of your request.

Frequently Asked Questions by Topics

Please review the topics below to find answers to the most asked questions in Douglas County. You will be able to submit a request as well.

Animal Concerns

Barking dog - What can I do about a barking dog or other nuisance animal?
Coyotes - sightings and encounters in Douglas County, what can citizens do?
Dog License - Do I need to license my dog?
Lost or Stray Animal - How do I report or find my lost or stray animal?

Building Permits / Inspections

Building / Roofing - What are the ice and water shield requirements for roofing in Douglas County?
Building Codes - What Building Codes has Douglas County adopted? Design Criteria?
Building Contractor Licensing - When am I required to be a licensed contractor in Douglas County?
Building Inspections - Do I have to be home for my scheduled inspection?
Building Inspections - How do I request an inspection?
Building Inspections - What are the days and times that inspections are performed?
Building Permit Applications - Where can I get a building permit application?
Building Permit Costs - How much is my permit going to cost?
Building Permit Process - How long does it take to process my permit or application?
Building Permit/Driveway - Where can I find information about a Driveway Permit?
Building Permits - Do I need a building permit before I begin work? How long is my building permit valid for?
Building/DESC - How can I get the forms needed for Drainage, Erosion and Sediment Control (DESC)?

Child and Adult Assistance Programs

Child Care Assistance - How do I find out information on obtaining assistance for child care?
Child Support - I am not recieving my child support payments, what do I do?
Discount Rx Card - All Douglas County Residents qualify
Financial Assistance - How do I find out what types of financial assistance are available in Douglas County?
Food Assistance - Are there any programs available for food assistance in Douglas County?
Food Banks - Is there a list of available food banks in Douglas County?
Medicaid - How do I find out information on Medicaid for myself or my children?

Community Wildfire Protection Plan

CWPP - How do I get involved in the Douglas County CWPP process?
CWPP - How will my community benefit from a CWPP?
CWPP - If Douglas County has a CWPP does my community need another plan?
CWPP - What are the minimum standards required in a CWPP as set forth by the State Forester? (from www.csfs.colostate.edu)
CWPP - What is a community?
CWPP - What is a CWPP?
CWPP - What is the Wildland Urban Interface (WUI)?
CWPP - Why does my community need a CWPP?
CWPP - Why is Douglas County preparing a CWPP?
CWPP - Why should I get involved?

County Government & Elections

Board of County Commissioner Meetings - When do the Board of County Comissioners meet?
Citizen Advisory Boards and Commissions - How do I apply for a position on an Advisory Board of Commission?
County Budget - Where may I obtain a copy of Douglas County's budget document?
Douglas County - How do I contact the Commissioners or County Manager with my comments or concerns?
Elected Officials - Who are my federal/state/county elected officials?
Election Dates and Information - How do I find out information on upcoming election deadlines and information?
Voter Registration - How do I register to vote or see if I am already registered?

Court Information

Court dates - How do I change my court date?
Court Location - Where are the Douglas County Combined Courts located?
Divorces - How can I get a copy of my divorce (or other type of case) decree? Can I order it online? How do I file for divorce?
Jury Duty - I've been called for jury duty and need to request a postponement. Whom should I contact?

Document Recordation

Economic Development

Business Financing Assistance - Where can I find information on business financing assistance?
Economic Development - Why is Economic Development a priority in Douglas County?
Economic Gardening - What is Economic Gardening and does Douglas County participate?

Fairgrounds and Events Center

Fair and Rodeo - How do I find out information about the Douglas County Fair and Rodeo?
Fairground Event Types - What type of events are held at the Fairgrounds or Events Center?
Fairgrounds / Events Center Reservations - How do I make a reservation and what are your fees?
Fairgrounds Events - How do I find out what is going on at the Fairgrounds and Events Center?
Open Horseback Riding - Do you offer times for me to ride my horse at the Fairgrounds?

Hot Topics / Items of Interest

Medical Marijuana - How is Douglas County handling Medical Marijuana Dispensaries and growing operations located in unincorporated Douglas County?
Railroad Quiet Zones - What is the County doing on this issue?
Sustainabiility Initiative - What is the Douglas County Sustainability Initiative?
Sustainability Initiative - How can I submit a comment for find more information on this topic?

Licenses / Permits (non-building)

Birth or Death Certificates - How do I obtain a copy of a birth or death certificate?
Driver's Licenses - Does Douglas County issue driver's licenses?
Liquor License - How do I get information about obtaining a Liquor License in unincorporated Douglas County?
Marriage License - Where can I find information about obtaining a marriage license in Douglas County?
Marriage License Applications - Can I fill out the paperwork for a marriage license on your website?
Marriage License Cost - How much is a Marriage License in Douglas County?
Passports - How do I apply for a passport in Douglas County?
Solicitors Permits - Do I need permission to solicit door-to-door in Douglas County?
Special Event Permits - How do I request a Special Event Permit for a parade, Bike Ride/Race or a Walking/Running Race?

Motor Vehicle

Buying or Selling a Vehicle - Where can I find information on buying or selling a vehicle, including information from a dealership or an individual?
Credit Cards - Do you accept credit cards in the Motor Vehicle offices?
Motor Vehicle Change of Address - I have moved and need to notify Motor Vehicle of our new address. What do I do?
New Residents - How do I register my vehicle(s) in Douglas County from another Colorado County or another State?
Renewing License Plates - How do I renew my License Plates in Douglas County?
Unregistered Vehicles - How do I report an unregistered vehicle to the County?

Noxious Weed Information

tr>
Beneficial Insects - How often do I release beneficial insects?
Herbicides - How much herbicide do I put in my 25 gallon ATV sprayer?
Noxious Weeds - How do I identify a noxous weed?
Noxious Weeds - How do I control noxious weeds in Douglas County, how do I get assistance?
Weed Insects - Should I buy insects?
Weed Spraying - When is the best time to spray for noxious weeds?
Weeds on Private Property - How does the County respond to weed issues on private property?

Planning / Zoning

Community Development Block Grant - How do I find information about the Community Development Block Grant Program?
Demographics - How do I find demographic information about Douglas County?
Land Use Submittals - How do I find information on the types of Land Use submittals available in Douglas County?
Planning Projects - Where can I find a list of the projects submitted to the Planning and Zoning Services Division?
Reporting a Zoning Violation - How do I report a zoning violation to Douglas County?
Zone Districts - How do I find out the uses for a zone district in Douglas County?

Property Information

Business Personal Property - What is Business Personal Property?
Commercial Property - What is the difference between "actual" value and "assessed" value?
Commercial Property - Why is vacant land and commercial property assessed at 29% and residential at a lower rate?
Declarations - Who is required to file Personal Property Declarations?
House value - My house was not complete on Jan. 1. How was it valued?
Personal Property Declarations - When are Personal Property Declarations Due?
Property Address - What if I change my mailing address for property I own within Douglas County?
Property Assessments - Do all Assessments or values change at the same rate?
Property Improvements - What will happen to my assessment if I improvement my property?
Property Legal Description - Where can I find the legal description for my property or any property?
Property Ownership Change - How can I change the ownership on my property?
Property Protest - Can I protest a prior year's value on my property?
Property Valuation Protest - I disagree with the Assessor's valuation of my property; what should I do?
Property Value - What are the factors used in determining value?
Property Value Changes - How can my assessment or value change when I haven't done anything to my property?
Re-valuing Property - How often does Douglas County re-value property?
Square Footage - How is actual square footage determined by the Assessor's Office to valuations?

Property Taxes

Property Tax Payments - Can I use my bank's online bill pay to pay my annual property taxes?
Property Tax Statement - How can I obtain a copy of my tax statement?
Property Taxes - Has my mortgage company received a copy of my annual tax statement? If they didn't can you send them a copy?
Property Taxes - Have my property taxes been paid?
Property Taxes - How do I file for a Senior Property Tax Exemption?
Property Taxes - Will I be notified when my taxes have not been paid and my account starts incurring late interest charges?

Recreational Parks / Open Space

Bingham Lake - What activities are allowed at Bingham Lake in the Pinery?
Dead Animal Removal on Open Space - There is a dead animal on the open space behind my property. Can the Dounty remove it?
Dog Off Lease Parks - Where can I find a Dog Off Leash Park in Douglas County?
Dumping on Open Space - How do I report the dumping of trash or other items on Open Space property, and what can be done?
Lost and Found - I lost something at a park or open space in Douglas County. Who do I call?
Mowing of Open Space - How can I find out who is responsible for mowing an open space parcel?
Park Closures - How do I find out if a Douglas County field is open or closed due to inclement weather?
Park Reservations - How do I make reservations for a picnic shelter or an athletic field?
Recreation Sports - Who do I contact to sign my child up for sports? Where are the Rec Centers in Douglas County?
Trail Information - Where can I find trail maps and information?

Sheriff's Office Services

Compliments, comments or concerns regarding the Douglas County Sheriff's Office.
Crime Statistics - How do I find out what crime is happening in my neighborhood?
Fingerprints - How do I get fingerprinted?
Forms - Does the Sheriff's Office provide forms on the website?
Housewatch Program - I am going to be out of town for a short duration and my house will be unoccupied. Can I notify the Sheriff's Office?
Sex Offenders - How do I find out about sex offenders in my neighborhood?
Suspicious Activity - How do I report suspicious activity?
Traffic Tickets - How do I tell what type of ticket I was issued, how to pay it or where to go to court?
Volunteering - How do I find out more information about volunteering for the Sheriff's Office?

Streets, Sidewalks and Traffic

Damaged Mailbox- Who is responsible for mailboxes damaged by a snow plow or road maintenance crew?
Malfunctioning Street Light - How do I report street light in my residential area that is not working.
Malfunctioning Street Light - How do I report street light in my residential area that is not working.
Potholes - How do I report a pothole for repair?
Sidewalk Shoveling - What is the County's policy for shoveling snow from sidewalks?
Snow Emergency - What if I have an emergency and my street isn't plowed?
Snow Plowing - After the snow storm, the plow came through and plowed my driveway shut again. Why?
Snow Plowing - Why doesn't the County plow my street when they go by?
Speed Monitoring - How do I report speed problems in my neighborhood?
Street or Sidewalk Problems - How do I report street or sidewalk problems including potholes and snow issues to Douglas County?
Street Signs - How do I report a missing or damaged street sign?
Traffic Signals - How do I report/request traffic signal information, or report a malfunctioning traffic signal?

Veterans

Disabled Veteran's Property Tax Exemption - How do I file for a Veteran's Property Tax Exemption?
Veterans Information - How do I find information for veterans, including benefits and services that I may be eligible for?


CitizenConnect will be monitored by staff during regular business hours only.
  Hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday.

Douglas County Offices are closed on most standard holidays.

Staff is also available to serve your needs in person during normal business hours.

 

 If you experience problems using CitizenConnect, send an email to CitizenConnect@douglas.co.us

 

Privacy policy
Please note that the Douglas County Government does not share information gathered through its website with third parties for promotional purposes.