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Motor Vehicle and Driver License

BEFORE YOU CHOOSE YOUR SERVICE OPTION:

  • SKIP THE TRIP! Check below to see if your service can be completed online!
    • NOTE: Allow 5 weeks for online registration renewal documents to arrive. Keep online receipt in vehicle and on dashboard when parked as legal proof of renewal until documents arrive.
  • Motor Vehicle and Driver License APPOINTMENTS available Monday-Friday, 9:00 AM – 4:00 PM.  Appointments may be scheduled up to 28 days in advance. If there are no openings, please try again the following morning.
  • Motor Vehicle and Driver License WALK-IN SERVICE available Monday-Friday, 8:00 AM – 4:30 PM. Wait times will vary. Driver License office closed Noon – 1:15 PM.
  • Make sure you have all the required documents you need prior to service: Click here to visit our Motor Vehicle Forms page.

Frequently Asked Questions – Motor Vehicle

When will I receive the license plates or registration renewal sticker that I ordered?

License plate orders are typically fulfilled within 21 days after the payment has been submitted. To check on the status of license plates purchased via myDMV.Colorado.gov or at our office, please contact our office: 303-660-7440

A registration renewal/license plate sticker will be provided at the time of service if renewing by kiosk or in person. It may take up to 5 weeks to receive your registration renewal/license plate sticker for online and mail transactions. Please plan accordingly.

I just bought a vehicle, what do I need to do now?

Please visit our Buying or Selling a Vehicle webpage for detailed information on titling and registering your vehicle.

Can I estimate my vehicle registration fees?

Click here for the online fee estimator. The estimator is designed to calculate the amount due for new, first-time vehicle registrations. It is not meant for vehicle registration renewals.

How do I find the ownership tax on my vehicle registration?

The location of your vehicle registration ownership tax is highlighted in the two images below: a registration transaction receipt, and a vehicle registration card.

To request a copy of the receipt from your vehicle registration transaction, please click here.

To request a duplicate registration card, please click here. Allow one to two weeks for delivery. A duplicate registration card may also be obtained for a fee of $4.00 at any Douglas County Motor Vehicle Office. 

Ownership tax information cannot be provided over the phone.

Sample image of vehicle registration

Sample image of vehicle registration card

Motor Vehicle Customer Service by Phone/Online Chat

Please call 303-660-7440 or click on the “Need Help” icon at the bottom right corner of this website to chat live online with a Motor Vehicle Specialist.

Hours: Monday – Friday, 8:00 AM – 4:30 PM

Frequently Asked Questions – Driver License

What documents do I need to obtain a first time Colorado Driver License or ID?

Click here to apply for a Driver License or ID online.

A person new to the State of Colorado can have their Driver License from their previous state of residence transferred to Colorado.

Cost: $31  (Add $2 if out-of-state license includes a Motorcycle Endorsement)

Requirements:

  • Driver License from the previous state
  • Original or certified State/County issued Birth Certificate or Valid Passport (unexpired), or Valid Permanent Resident Card.
  • Must be able to document the following:
    • Two proofs of physical address with the applicant’s name, full physical address, dated within a year
    • Proof of Social Security Number
      • Social Security Card (Not laminated)
      • W2 with full Social Security Number
      • Paystub with applicants name and full Social Security Number
      • SSA 1099
      • Non-SSA 1099
    • Full legal name and identity (Your full middle name has to be spelled out on previous driver license unless you bring in an original or certified copy State or County birth certificate or a valid Passport with a full middle name. If your married name does not match your birth certificate, ALL of your original or certified name change documents are also required.
    • Age
    • Lawful presence in the United States
    • See a list of acceptable documents

CLICK HERE TO SCHEDULE AN APPOINTMENT

The Castle Rock Express Driver License Office is located at 301 Wilcox Street, Suite 124, Castle Rock, CO 80104.

I never received my driver license in the mail. What should I do?

Please visit mydmv.colorado.gov and select the option: “Where’s my driver license/ID?”

If it has been less than 30 days since the temporary license/ID/permit was issued, please wait until the thirty-day period is expired.

You may make an appointment to obtain a free replacement driver license/ID after the 30-day expiration period for the temporary, and no later than 90 days after the issue date.

The Castle Rock Express Driver License Office is located at 301 Wilcox Street, Suite 124, Castle Rock, CO 80104.

Where can I complete a drive test or written test for a driver license?

The Castle Rock Express Driver License Office does not perform any testing services for drivers. Please click here to find Driver’s Education resources and locations in the state of Colorado. All state-operated Driver License Offices conduct written tests but do not currently provide drive testing. Please click here for Drive Schools and Tester locations.

What services do you provide at the Castle Rock Express Driver License Office?

The Castle Rock Express Driver License Office is a Limited Services Office and provides the following services:

  • Renewal License ONLY – NO Commercial Driver License (CDL) at this location. Renewals may be completed online by clicking here.
  • Permit to License (available by walk-in service only – no appointments)
  • Duplicate License or Permit
  • Add New Motorcycle Endorsement to Existing License
  • Out-of-State Transfers
  • ID Cards (ID replacement available by walk-in service only – no appointments)
  • Name and Address Changes (available by walk-in service only – no appointments). Address changes may be completed online by clicking here. 
  • Veteran/Military Identifier

Click here to Schedule an Appointment for the available services listed above.

The Castle Rock Express Driver License Office is located at 301 Wilcox Street, Suite 124, Castle Rock, CO 80104.

Please note: This office does not issue immigration license/ID’s Cards using I-94 or Employment Authorization (EADS) Card.

Chat Live Online with a Motor Vehicle Specialist

Did you know that you can chat live online with one of our Motor Vehicle Specialists, Monday – Friday, 8:00 AM – 4:30 PM?

Just click on the “Need Help” icon located at the bottom right corner of this website. Enter your name and contact information, then select from the most common questions we receive for fast and easy service. If the automated answer to your question is not available, you can chat live with one of our team members. We are available Monday – Friday from 8:00 AM – 4:30 PM, and when we’re not here, you can leave us a message and we’ll get back to you within one business day.

Join our many satisfied citizens who use Douglas County Motor Vehicle online chat for fast and easy service!

            "This tool was so much faster than speaking to someone over the phone."
          "Super helpful and was able to get me the information I needed in a timely matter."
          "Quick and helpful!"
          "Easy and fast option to get answers from the DMV!"

MOTOR VEHICLE HOURS & LOCATIONS

  • Phone Number: 303-660-7440, Monday-Friday 8:00 AM – 4:30 PM
Castle Rock Motor Vehicle & Express Driver License Office
301 Wilcox Street 
Castle Rock, CO 80104
Google Map
Highlands Ranch Motor Vehicle
2223 Wildcat Reserve Parkway Unit G1
Highlands Ranch, CO 80129
Google Map
Lone Tree Motor Vehicle
9350 Heritage Hills Circle
Lone Tree, CO 80124
Google Map
  • Appointment Hours: Monday-Friday, 9:00 AM – 4:00 PM
  • Walk-in Service: Monday-Friday, 8:00 AM – 4:30 PM

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