If you’ve ever needed a ride to a doctor’s appointment, grocery store, work or other destination, there’s a new option in Highlands Ranch that might be just what you’re looking for.
On Tuesday, May 27, the Board of Douglas County Commissioners joined partners from the City of Lone Tree and transportation provider Via to officially launch the Highlands Ranch expansion of Link On Demand, a free, on-demand transportation service. The group marked the occasion with a ribbon-cutting event at Highland Heritage Regional Park.
Want to give it a try? Learn how to ride, see the service area and download the app at City.RideWithVia.com/LinkOnDemand
“We’ve spent the last two years listening to our older adults — and one of the biggest things we heard was, ‘we need help getting around.’ Today, we’re delivering on that promise,” said Commissioner George Teal.
Commissioners voted earlier this year to invest $2.9 million to expand Lone Tree’s popular service to Highlands Ranch. Now, people in Highlands Ranch can use the Link On Demand app to request curb-to-curb rides anywhere within the service area. All rides are free and accessible to everyone.
“This isn’t just a transportation program — it’s an investment in mobility, economic access and quality of life,” said Commissioner Abe Laydon. “Every dollar we spend connecting people to the places they need to go pays dividends in workforce participation and local spending.”
To start using the service, riders simply download the Link On Demand app, create an account, enter their pickup and drop-off location, and wait for a driver to arrive — usually within minutes. Or, call 719-212-2430 to schedule a ride. The service operates across both Highlands Ranch and Lone Tree.
There are two upcoming opportunities this week for you to get to know Link on Demand:
- Wednesday, May 28, from 8:30 a.m. to 4 p.m. at Highlands Ranch Senior Center, 200 E Highlands Ranch Parkway
- Thursday, May 29, from 11 a.m. to 1:30 p.m., at Northridge Recreation Center, 8800 S Broadway
For updates about future events, sign up for email updates or follow Douglas County Government on social media.
“I want to thank all of our partners in Highlands Ranch and beyond who helped make this expansion possible. As Commissioners, it’s our job to find solutions that make life easier, and we’re proud to provide this service that puts people first,” said Commissioner Kevin Van Winkle.
“The City of Lone Tree is thrilled to see the continued expansion of the Link on Demand service into Highlands Ranch,” said Lone Tree Mayor Marissa Harmon. “As a city that’s seen firsthand the benefits of Link On Demand when we founded the service nearly 10 years ago, this expansion reflects the strong regional collaboration in Douglas County and our shared commitment to innovative, accessible and mobility transportation solutions for our citizens.”
About Link On Demand
Link On Demand is a free, app-based ride service that connects users to key destinations within the service area. The service is designed to support a wide range of riders, including students, older adults and individuals with disabilities or those without access to a personal vehicle. Riders can request curb-to-curb trips using a mobile app or by calling 719-212-2430. Shared rides are dispatched in real time to improve access to appointments, work, school, essential services and more. Visit City.RideWithVia.com/LinkOnDemand