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By order of Sheriff Darren Weekly, Stage 1 Fire Restrictions are in place for unincorporated areas of Douglas County. Ordinance No. O-012-004 restricts open fires, open burning and the use of fireworks in the unincorporated areas of Douglas County.

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Link On Demand

This app-based on-demand transportation option gives you free access to rides across Lone Tree and Highlands Ranch and will soon expand east into Stonegate and Parker.
This service is designed to improve local mobility by providing flexible transportation options for people who may not have access to a personal vehicle or traditional fixed-route transit.

On Feb. 24, 2026, the Board of Douglas County Commissioners voted to approve a contract for $4.4 million for Link On Demand services in Lone Tree, Highlands Ranch and the expansion east through Stonegate and into Parker.

Link On Demand is operated in partnership with Via, a transportation technology company, and was initially introduced in Lone Tree to address mobility gaps and expand access to essential destinations.

Book a Ride

Link on demand app icon

How to Ride

Rides are shared with other passengers when possible to maximize service efficiency.

*Link on Demand does not operate on Sundays or major holidays. Please see schedule below. 

Frequently Asked Questions

For even more FAQs, please visit Via’s webpage.

Who can use Link On Demand?

Anyone within the service area can use the app to request a free ride.

Do I need to pay for a ride?

No. All rides are free of charge.

What areas does the service cover?

The service includes Lone Tree, Meridian and Highlands Ranch. Rides must begin and end within this area. Download the app for the most up-to-date map of our service area, or check if an address is within the service area first.

Service area map for Link On Demand with a list of popular destinations

Link On Demand service area as of May 27, 2025.

What hours is the service available?

  • Monday – Thursday: 7 a.m. – 7 p.m.
  • Friday: 7 a.m. – 10 p.m.
  • Saturday: 10 a.m. – 10 p.m.
  • Sunday: No service

Holiday Hours:

  • New Year’s Day: No Service
  • Martin Luther King, Jr. Day: No Service
  • Presidents Day: No Service
  • Memorial Day: No Service
  • Juneteenth: Regular Hours
  • Independence Day: No Service
  • Labor Day: No Service
  • Indigenous Peoples Day: Regular Hours
  • Veterans Day: Regular Hours
  • Thanksgiving Day: No Service
  • Christmas Eve: Regular Hours
  • Christmas Day: No Service
  • New Year’s Eve: Regular Hours

Is the service accessible?

Yes. Wheelchair Accessible Vehicles are available. Please make sure to select the “wheelchair accessibility” switch on your profile within the app if needed.

In addition, drivers receive training on assisting passengers with a variety of accessibility needs to ensure a safe and comfortable experience for all riders.

How is rider safety addressed?

Link On Demand vehicles are operated by trained drivers who have passed background checks. Vehicles are equipped with safety cameras, and ride activity is tracked to help ensure a secure and reliable experience for all passengers.

Can I book rides in advance?

Yes. However, pre-scheduled rides are not guaranteed. To ensure that your request is met, we recommend you book your ride 20-40 minutes before you’re ready to go.

Can I use the service if I don't have an iPhone or Android smartphone?

The easiest way to use the service is by downloading the app with the links above. However, if you do not have a smartphone, or need additional assistance, you can call our support team at 719-212-2430 and we’ll help you over the phone.

Link On Demand News

View all articles

More rides in more of Douglas County. Free Link On Demand set to expand into Parker.

February 25, 2026

If you or a family member has ever needed a ride to a doctor’s appointment, grocery store, work or other destination, you’ll be glad to know Link On Demand regional rideshare service will soon be available to more of Douglas County – serving northern and central Parker beginning in April 2026. At…

If you or a family member has ever needed a ride to a doctor’s appointment, grocery store, work or other destination, you’ll be…

Read More

Need a ride? Free Link On Demand now serves Highlands Ranch.

May 27, 2025

If you’ve ever needed a ride to a doctor’s appointment, grocery store, work or other destination, there’s a new option in Highlands Ranch that might be just what you’re looking for. On Tuesday, May 27,…

If you’ve ever needed a ride to a doctor’s appointment, grocery store, work or other…

Read More