New COVID-19 Community Response resource available at DouglasCOVID19.comContinue Reading

Douglas COVID19 English Version


COVID-19 Community Response Logo


Human Needs


For information on the Governor’s Stay at Home Order click here

Para la versión en español de Douglas COVID-19, haga clic aquí

Stay Home. Stop the Spread. Save Lives

You are part of the solution to reduce the spread of COVID-19. Stay safely at home except for essential trips; create physical distance from others when you are outside your home; use your favorite technology to maintain important relationships. These actions combined will limit our collective risk and save lives. Tri-County Health Call Center phone number is 303-220-9200.

View the latest COVID-19 Data Dashboard here, and click on “Case Updates”.  Listen to previous COVID-19 Telephone Town Halls.

30 days to Slow the Spread listen to and follow the directions of your State and Local authorities.

City of Castle Pines

City of Lone Tree

Operations for Douglas County District Court and Douglas County Court have been suspended. Orders from the Colorado Supreme Court chief justice and the 18th Judicial District chief judge are available here.

Douglas County Government

Douglas County Libraries
View digital services available and our safety notice for details on temporary closures and extended services.

Douglas County School District
Local resources for families that is updated regularly with information regarding meals, childcare, technology access, etc. for families in need during this time.

Douglas County Sheriff’s Office
View what the Douglas County Sheriff’s Office is doing in response to COVID-19.

Highlands Ranch Community Association (HRCA)

Highlands Ranch Metro District (HRMD)
View HRMD’s public health message and a list of HRMD closures/postponements.

Town of Castle Rock 

Town of Parker

$2 trillion stimulus deal to blunt coronavirus fallout

  • Direct payments: The bill would distribute up to $1,200 to Americans in the form of a one-time direct deposit, $2,400 for couples, and $3,000 for a family of four. The payments will be phased out based on income levels.
  • Small businesses will get $367 billion to keep making payroll while workers have to stay home. “Companies with 500 or fewer employees could tap up to $10 million each in forgivable small business loans to keep paychecks flowing,” the AP notes.
  • Federally guaranteed loans will provide eight weeks of assistance for qualifying employers who maintain payroll. Those who meet requirements would have costs such as utilities, mortgage interest, and rent forgiven.
  • Unemployment benefits: $600 per week would be added to normal state benefits for up to four months with an extra 13 weeks of benefits — adding up to 39 weeks of regular unemployment insurance “through the end of 2020.”
  • Health care and social services: $242 billion would be set aside “in additional emergency appropriations to fight the virus and shore up for safety net programs,” per the AP. It’ll fund public health providers including hospitals, the CDC, child nutrition programs, food stamps, and transportation agencies.
  • Payroll taxes: The measure enables individuals to defer payment of their 2020 payroll taxes until 2021 and 2022.
  • States and local governments will get $150 billion, with $8 billion set aside for tribal governments.


Mental Health

Colorado Crisis Services

  • Free, confidential, professional and immediate support for any mental health, substance use or emotional concern, 24/7/365.  Call 1-844-493-TALK (8255) or text TALK to 38255 to speak to a trained professional.
  • Crisis Center 24-hour hotline 303-688-8484 or 888 247-7472 toll-free
  • Douglas County Mental Health Initiative Resources
Human Services

Douglas County Human Services offices are closed to the public.  The Department of Human Services is committed to providing access to public assistance programs during this time and we continue to provide all services remotely.

Need to report suspicions of child or adult abuse or neglect?
Call 1-844-264-5437.  This line is answered 24 hours a day, 7 days a week, year-round.

Do you have general questions or don’t know where to start?
Please call 303-688-4825 for questions and assistance with our services.  Phones are answered from 8 a.m. until 5 p.m., Monday through Friday.

Need Emergency Financial Assistance?
If you have minor child(ren) in the home, please complete the application for TANF by visiting

If you do not have minor child(ren) in the home, please complete the Emergency Assistance application here.

Do you need to apply for Food Assistance (SNAP), Medicaid, Child Health Plan, WIC, Child Care Assistance, LEAP and other support programs? 

  • You can do so remotely, by visiting
  • PEAK is available 24 hours a day, 7 days a week.
  • If an appointment is required for approval, the Department will contact you to schedule a phone interview.

Additional information about PEAK

Questions about Electronic Benefit Cards (EBT)?

  • Replacement EBT Cards can be mailed from the vendor, please call ebtEDGE at 1-888-328-2656.
  • For other EBT questions, please call the Department of Human Services at 303-688-4825.

Need to get documentation to Human Services?
You may drop off, mail, email, or fax any documentation to the following:

  • Dropbox is located to the right of the main entrance at 4400 Castleton Court, Castle Rock, CO 80109
  • FAX: 877.285.8988
  • Email: [email protected]
  • You may also call us at 303.688.4825. 

What age are children allowed to stay at home alone?  Please click here. 

Need help with child support?
Child support applications can be made online at  This website can provide general child support information along with specific payment information. You may call 303.688.4825 to reach a child support professional.

Need to apply for Unemployment?
To file or check on a claim for unemployment, please visit

  Looking for credible COVID-19 information?

Additional PEAK info.  

The first time you use PEAK, be sure to use a valid email to create an account.

When at Colorado PEAK:

  • Click Am I Eligible to learn about programs and see if you qualify.
  • Click Apply for Benefits to apply for multiple benefit programs.
  • Click Manage My Account to view benefit information, report changes, pay premiums and read notices.

Once you have a PEAK account, you can download the free PEAKHealth app on your device to have full access to your medical benefits. Other benefits may be accessed through the free app, MyCoBenefits.  Here you can report changes, upload documents, check your EBT balance and review EBT transactions.


Help Colorado Now
Joint efforts to raise relief funds and volunteer efforts to address this public health crisis.

  • The grant process has now begun and will be on a rolling basis. Those interested in applying for relief funds up to $25K can apply here.

Unemployment Insurance Claims & Employment Needs:

Paid Leave Benefits:

Uninsured Enrollment Information

Funding Resources:

The SBA launched a new website that outlines all of their programs at  Small Business Administration Loans Information:

Paycheck Protection Program  

  • Payroll Protection Program Made Easy (pdf)
  • Find Eligible Lenders near you – Use this tool to find a nearby lender eligible to issue a loan under the Paycheck Protection Program.
  • The CARES Act includes up to $349 billion for businesses with less than 500 employees to be used toward job payroll expenses, mortgage, utilities and other expenses.
  • If you maintain your workforce, SBA will forgive the portion of the loan proceeds that are used to cover the first 8 weeks of payroll and certain other expenses following loan origination.
  • You can apply through any existing SBA 7(a) lender or through any federally insured depository institution, federally insured credit union,  and Farm Credit System institution that is participating. Lenders will begin processing loans on April 3rd.
  • The Paycheck Protection Program will be available through June 30, 2020.

Economic Injury Disaster Loans and Loan Advance

  • Small businesses are eligible for an Economic Injury Disaster Loan advance of up to $10,000.
  • The advance will be available within 3 days of application and will not have to be repaid.
  • Small businesses can receive up to $2 million of working capital loans that can provide economic support to help overcome the temporary loss of revenue they are experiencing.

SBA Debt Relief

  • The SBA will pay the principal and interest of new and current 7(a) loans for a period of 6 months.

SBA Express Bridge Loans

  • Small businesses who currently have a business relationship with an SBA Express Lender can access up to $25,000 to bridge the gap while applying for long term assistance, such as the SBA EIDL.
  • If a small business has an urgent need for cash while waiting for decision and disbursement on Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan.
  • Apply through an Express Bridge Loan Lender

Aurora-South Metro SBDC has a created a blog to provide updates regarding COVID-19 resources and is hosting virtual Q&As with Marcia McGilley every morning from 9 – 9:30 a.m.

Colorado SBDC Preparedness and Continuity COVID-19 Small Business Response Resources (pdf)

Rural Communities Loans

 The USDA is offering a Business & Industry Guaranteed Loan Program to help rural communities at this time. This program applies to rural areas outside and city or town with a population under 50,000 (for instance, Sedalia).  Applicants should work with their lenders to gain access to the funds.

Business Information Resources:

Douglas County Economic Development Partner Agencies


Volunteer Connect Douglas County – an online community resource that connects volunteers with organizations. The online resource easily matches individuals, families, and groups with volunteer opportunities that align with their skills, talents and interests.

FEMA Community Disaster Loan Program – Region VIII contact # is 303-235-4800.  Provides operational funding for local governments to continue to operate after a substantial revenue loss caused by a major disaster, impacting the community’s ability to provide essential services.

Colorado Division of Insurance – Special enrollment period for uninsured to get insurance: Uninsured people will be allowed to enroll in individual health insurance plans (meaning plans NOT from an employer) from March 20 through April 3, 2020.

Colorado Volunteer Mobilizer (CVM) – You do NOT have to be a medical professional to register in CVM

  • This site is used to register, notify, and inform individuals who are interested in volunteering in the event of an emergency or disaster. Registration in the on-line database is your first step in meeting this urgent need within Colorado and the nation. Sign up  at

Medical Reserve Corps (MRC) – You do not have to be medical to join an MRC.  There are several Medical Reserve Corps Units in the Colorado Volunteer Mobilizer (CVM). You must register in CVM before you can join a unit.  


Douglas County Community Foundation (DCCF)
The DCCF has established the COVID-19 Recovery Fund in support of the immediate and long-term needs of the most vulnerable among us during this crisis. For more information and to donate visit COVID-19 Recovery Fund

Colorado Responds
This website allows agencies, businesses, individual donors, volunteers, and emergency managers sign up to volunteer for the State of Colorado.  Please note you may not receive any confirmation or follow up emails. Your name goes into the database and someone from the State Emergency Operations Center may contact you during an emergency to see if you are available for the roles you signed up for.

Help Colorado Now
Joint efforts to raise relief funds and volunteer efforts to address this public health crisis.

  • Coloradans can donate or sign up to volunteer at The Colorado COVID Relief Fund’s purpose is to raise funds and coordinate the allocation of those contributions. Funds raised will be used to support the needs of communities impacted by COVID-19 in both response and recovery. Organizations helping with the response to COVID-19 are now eligible to apply for funds.

Donate Blood
The Governor continues to encourage healthy donors to donate blood to prevent a shortage in Colorado. Coloradans can visit or click here to find a blood drive or donation center in their area.

Spark the Change Colorado