Child Protective Services

To Report Child Abuse or Neglect call 303.663.6270 or 1-844-CO-4-Kids

Child_Protection_ServicesThe Child Protection Services Division is committed to the safety and protection of the children of Douglas County by providing quality and effective family focused services. We work as partners and resources in collaboration with other agencies to achieve our mission of safety, permanency and family preservation in the community and in families. We respond to child abuse and neglect reports 24 hours a day, seven days a week.

Our values and philosophy are:

  • All clients are treated and serviced with respect and dignity;
  • Children have a right to a safe and nurturing home environment;
  • Parents are the best caretakers of their children;
  • The role of this Department and this Division is to support and assist parents and caretakers in providing appropriate and adequate care for their children;
  • Children are removed from the care of their parent/guardian only when the child(ren) are at imminent risk of abuse or serious neglect and all reasonable efforts to prevent removal from the home have been exhausted;
  • Children will be placed with family, if appropriate, or in the most appropriate and least restrictive environment if removal from the home is necessary;

Child Protection

To Report Child Abuse or Neglect call: 303.663.6270

Douglas Human Services assesses children and families where there have been allegations of physical child abuse, sexual child abuse, and child neglect and we work with families where abuse, neglect, or sexual abuse issues have been identified. Our main focus is to identify and address the safety issues that brought the family to our attention.

Our goal is to work cooperatively with families and to provide services to keep families together. Working in collaboration with community agencies, as well as the local police department and Douglas County Juvenile Court, allegations of child maltreatment are addressed through services designed specifically to identify and protect victims from further abuse.

We work on maintaining children’s safely in their own home when that is possible. When that is not possible, Douglas County Human Services provides temporary placement of a child out of the child’s home. We are committed to working with families on identifying relative (kin) resources for the children and keeping the children in their own community. We work toward reunifying children safely with their parents and creating a permanent plan for the welfare of every child.

Families involved with our services will receive direct service from a caseworker, combined with services from the community and/or other service providers. Other services may include substance abuse and mental health treatment for parents and children, home-based services, and sexual abuse treatment.

To request a copy of child abuse record please email cwrecordsrequest@douglas.co.us

Frequently Asked Questions (FAQ)

How do I respond to a child who reports abuse/neglect?

Answer: Tell the child that you believe them and that you must contact people who can help. Seeing as the child will need to tell their story in greater detail, don’t press the child for details. Suspecting abuse is enough to report; however ensure that you gathered adequate information to provide to the Hotline (see below). Be careful not to display horror, shock or disapproval to the child.

What information must be reported?

  • The name, address, age, sex, and race of the child;
    • The name and address of the person responsible for the suspected abuse or neglect;
    • The nature and extent of the child’s injuries, including any evidence of previous cases of known or suspected abuse or neglect of the child or the child’s siblings;
    • The names and addresses of the persons responsible for the suspected abuse or neglect, if known;
    • The family composition;
    • The source of the report and the name, address, and occupation of the person making the report;
    • Any action taken by the reporting source;
    • Any other information that the person making the report believes may be helpful

Who do I contact if I suspect child abuse?

24 hours a day, 7 days a week, call 303-663-6270 or 1-844-4CO-KIDS (1-844-426-5437) to make a report of suspected abuse/neglect.

What happens after I make a report?

Reports are reviewed by a supervisor to determine immanency. Reports that are not considered immediate in nature are gathered for review the following morning in a process called RED (Review, Evaluate, Direct) team. This process utilizes an accepted framework to evaluate the information in a team setting and determine next steps. Reports are either accepted for assessment or screened out due to not meeting criteria.

How to Report?

Reporters must report orally to Department of Human Services or a law enforcement agency immediately upon knowing of suspected child abuse/neglect (C.R.S 19-3-307). All calls to the hotline are recorded and documented in the state information database system, TRAILS.

Will my information and report be confidential?

Any individual that initiates a report of abuse/neglect shall be confidential and shall not be public information. (C.R.S. 19-1-107).

Do I have to notify the parents that I made a report?

Answer: Reporters are under no obligation to notify parents or guardians that a report has been made. However, there are instances where it may be necessary or beneficial to do so. For example, in a healthcare setting in order to assess the cause of a child’s injuries and or in mental health or clergy relationships in an effort to provide support.

Youth Services

To Report Child Abuse or Neglect call 303.663.6270

The Youth in Conflict team works with youth age 12-21 and their families.  Families receiving casework services may involve youth who are beyond parental control, youth who have delinquency cases in Juvenile Court, youth who have a family history of abuse or neglect, youth who need permanency and youth with developmental disabilities.  The primary focus is on maintaining youth safely in their home.  Caseworkers engage with families to help identify resources in the community to provide needed treatment and support.  The Department of Human Services may refer families to additional treatment resources, such as in-home therapy.  Should youth exhibit high risk behavior requiring placement out of the home, the caseworker will identify appropriate placement facilities and work with the family to access these services.

Frequently Asked Questions (FAQ)

My child or teens behavior has become very challenging, what resources are available?

There are a number of resources available to you in your community. Below are links to a few that families are able to access independently.

I am concerned that my child/teen is suicidal, who do I call for help?

Call Colorado Crisis Support at 1-844-493-TALK (8255). This line connects children and adults to mental health crisis service across the Front Range.

Foster Care and Adoption

Douglas County Department of Human Services is part of a three county collaborative foster care program with Arapahoe and Jefferson Counties.  If you are interested in becoming a foster or adoptive parent please visit our website www.collaborativefostercare.com or call 303.636.1KID.