Contact Us

To Report Child Abuse or Neglect call 303-663-6270 or 1-844-CO4-KIDS (1-844-264-5437)

The Douglas County Department of Human Services is located at:
4400 Castleton Court, Castle Rock, CO 80109
Office hours: Monday through Friday, 8:00am to 5:00pm
EBT card issuance from 8:00am until 4:30pm, Monday through Friday.

Some services, including; applying for, providing documentation for or inquiring on Medicaid, Supplemental Nutrition Assistance Program (SNAP), Adult Financial, or Temporary Assistance to Needy Families (TANF), or obtaining an EBT card can also be completed at:
200 E. Highlands Ranch Pkwy, Highlands Ranch, CO 80126 (West side of the Highlands Ranch Senior Center building)
Office hours: Monday through Friday, 8:00am to 4:30pm.
EBT card issuance from 8:00am until 4:00pm.

Main telephone number: 303-688-4825
State Relay: 711
Main Fax: 1-877-285-8988
Child Support Fax: 303-374-2971

Department Contacts

Ruby Richards, Director of Human Services

303-688-4825

Nicole Adams, Assistant Director-Protection Programs

303-688-4825, ext 5354

Erin Johnson, Assistant Director-Support Services

303-688-4825, ext 5329

JaQuale Brooks, Community Relations and Compliance Manager and Civil Rights Coordinator

303-688-4825, ext 5369

Melissa Ingalls, Child Support and Child Care Manager

303-688-4825, ext 5376

Report Adult Abuse or Neglect

303-663-6270

Report Child Abuse or Neglect

303-663-6270 or 1-844-264-5437

Report Fraud

303-688-4825, option 6