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Emergency / General Assistance

Money for emergency assistance and basic living needs

Douglas County residents who rent a home or apartment and are behind on their rent or utility payments due to COVID-19 financial impacts may be eligible for assistance through the Emergency Rental Assistance Program. Review eligibility details below and apply if qualified to receive help with previously missed or late payments, and future payments.  Applicants may be required to pay a portion of the amount owed for their rent or utilities. For more information or to apply, visit

COVID-19 Emergency Rental and Utility Assistance is available: Do you qualify?
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The Douglas County General Assistance Program is intended to help with the one-time emergency need to address issues of health, safety and/or well-being.  To be eligible for this help, applicants must show how they can meet their future expenses.

Individuals and families may be eligible for assistance for:

  • Rent or mortgage if you have an eviction notice
  • Motel costs if you are homeless
  • Utility bills if you have a shut-off or disconnect notice
  • Burials if the individual is not on one of the qualified assistance programs
  • Prescriptions
  • Food
  • Gas

To apply you must complete an Application-for-Emergency-Assistance meet with a member of our staff to review your application and satisfy any additional requirements. The application cannot be completed on a mobile device, you will need to use a desktop computer or laptop.

After you complete the application, email it to [email protected] along with any supporting documentation. Complete applications with all the needed documentation to support your request will speed up the process.

If you need help with rent or utilities, you will be required to turn in a copy of the eviction notice or utility shutoff notice. A copy of your photo I.D. and a current pay stub will also be required. Additional information may be requested.

General Assistance

For information on the general assistance program, please contact our office at 303-688-4825.