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Low Income Energy Assistance Program (LEAP)

Douglas County residents who rent a home or apartment and are behind on their rent or utility payments due to COVID-19 financial impacts may be eligible for assistance through the Emergency Rental Assistance Program.

Review eligibility details and apply if qualified to receive help with previously missed or late payments, and future payments.  Applicants may be required to pay a portion of the amount owed for their rent or utilities.
Click here for more information.

The LEAP Program for 2021 is now closed. 

LEAP runs from Nov. 1 through April 30 of every year. For Douglas County residents, the program is administered by the Colorado Department of Human Services’ contract with Discover Goodwill of Southern & Western Colorado.

LEAP is designed to assist low-income households with paying their winter home heating costs but is not intended to pay the entire cost of home heating or utility usage.  LEAP benefits are available to all eligible persons/households without regard to race, color, sex, age, handicap, national origin, political or religious beliefs.

LEAP cannot assist or provide a benefit for any type of portable heating systems.

LEAP applications are processed without an interview, and all eligibility decisions are based on the application and supporting documentation provided.  If you would like to pick-up an application, to mail in for processing, they are available at the Castle Rock Human Services office.  You may also call to have an application mailed to you, or you may complete the application online at  Regardless of how you choose to apply, applications are not processed by Human Services staff.  LEAP applications are processed by Discover Goodwill.  To expedite processing, be sure to send your application and all supporting documentation to Discover Goodwill; faxing, mailing or dropping off the information to Human Services will not speed up the process.  After you apply, do not ignore your heating bill.  If you are approved, LEAP will not pay your entire heating bill.  Continue to pay something on your bill to avoid disruption of service.  It may take 50 days to process your application. Eligibility Requirements:

  • You pay home heating costs to an energy provider, fuel dealer or as part of the rent.
  • You are a permanent legal resident of the United States and Colorado or have household members that are U.S. citizens.
  • Your maximum family household income falls within the guidelines in the chart below. (“Household” refers to those who live in the residence and are financially dependent.)
  • You can provide proof of lawful presence in the U.S.  Some of the most common types are listed below.  If you have questions about documentation that may be acceptable, please email [email protected]
    • Colorado driver’s license or Colorado identification card
    • United States military card or military dependent card, or United States merchant mariner card
    • Native American tribal document
    • Any other document authorized by the Department of Revenue
 Household Size      Maximum Gross Monthly Income 
Effective Nov. 1, 2020
(60% of State Median Income)
1 $2,619
2 $3,425
 3 $4,231
4 $5,038
5 $5,844
6 $6,650
7 $6,801
8 $6,952
Each additional person      $151

Still have additional questions?  View some of the common questions and answers below: 

How do I get an application?

Starting Nov. 1, you may apply online at  This is the preferred method.  If you wish to complete a paper application, you may pick one up at our Human Services office.  If you would like to get more information about the process please visit the Colorado Department of Human Services.

People who were approved last year should receive a new application in the mail.  If you receive an application in the mail, please complete that application and return it in the postage-paid envelope provided.

How do I return my LEAP application?

If you are provided a postage-paid envelope, please use that.  If you do not have one, please send your application and the required documentation to:

  • Email:   [email protected], FAX:  855-830-3483 or Mail to PO Box 39200, Colorado Springs, Colorado, 80949

Make sure you answered all the questions. Be sure that you sign the Affidavit on page 3. Only select one of the three options. Sign the application on page 4. The application cannot be processed if it is not complete, and an incomplete application will slow down processing time.

Will participation in other Government programs affect the LEAP application?

No. Other government programs will not be limited or terminated because you receive LEAP. This includes Medicare, Supplemental Security Income (SSI), Food Assistance, Colorado Works (TANF), Old Age Pension, or Aid to the Needy Disabled.

Can I get help every month?

LEAP is only available from Nov. 1 through April 30 each year. If you are approved, you may receive one or two separate payments and they will not cover your entire heating expense. You have to reapply each year even if you were approved last year.

What about emergencies?

An emergency is defined as:

  • You received a disconnect notice
  • Your propane is low (below 20%) or out
  • Your services have been disconnected

Emergency applications and all documentation can be faxed to (719) 633-9098 or emailed to [email protected]. If your application is an emergency, it will be processed in 14 days.

What other help is available?

  • If you have additional heating related costs or expenses, contact Energy Outreach Colorado at They may be able to help you with repairing or replacing your furnace, for example.
  • You can also email [email protected] to find out what other assistance they may be able to provide.
  • You can also contact the Colorado Department of Revenue, Division of Taxation to learn more about the Property Tax/Rent/Heat Rebate.  You must have had property tax, rent or heating expenses to claim a rebate for these amounts.   It provides a rebate of property taxes and heating expenses, whether paid directly or as a part of rent payments, to low-income elderly and disabled individuals who reside in Colorado. To claim a property tax/rent/heat credit, you must meet all of the following eligibility requirements each time you apply:
    • You (either husband or wife) are 65 or older as of Dec. 31 of the year for which you are applying, or
    • You are a surviving spouse at least 58 years of age as of Dec. 31 of the year for which you are applying, or
    • You (either husband or wife) were disabled, regardless of age, during the entire year.
    • You resided in Colorado during the entire taxable year for which the claim is filed. (Both husband and wife must be full-year residents.)
    • You are lawfully present in the United States.
    • You were not claimed as a dependent on any other person’s federal income tax return.
    • You meet the Household Income Limits