Alert

By order of Sheriff Darren Weekly, Stage 1 Fire Restrictions are in place for unincorporated areas of Douglas County.  Ordinance No. O-012-004 restricts open fires, open burning, and the use of fireworks in the unincorporated areas of Douglas County. Additional information on fire restrictions stages can be located at the Douglas County Emergency Management website.

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Human Services

General Assistance

The Douglas County General Assistance Program is a limited fund that is intended to help with a one-time need to address issues of health, safety and/or well-being.  To be eligible for this help, applicants must show how they will meet their future expenses.

Due to the limited funding for this program, assistance is generally not more than $250-$500 and applicants must be able to verify that they have the balance of the amount owed or have already paid it.

If funding is available, individuals and families may be eligible for assistance with:

  • Partial rent, with demand/eviction notice
  • Utility bills, with shut-off or disconnect notice
  • Burial/cremation, if the individual was not on one of the qualified assistance programs and meets the eligibility criteria

Assistance may not be available through this program if funding is not available.

For additional information or questions on the general assistance program, please contact our office at 303-688-4825.

Additional Information

How do I apply?

To apply you must complete an application for general assistance. You can call our office at 303-688-4825 to request an application be mailed or emailed or you can pick one up at one of our locations, 4400 Castleton Court, Castle Rock or 200 E. Highlands Ranch Pkwy, Suite 101, Highlands Ranch.

The application must be fully completed and signed. Applicants may need to speak with a member of our staff to review the information on the application and provide additional information or documentation.

After you complete the application, email it to [email protected] along with required verification. You can also print it and complete it but will then have to scan and email it to the above email address or mail or bring it to our office at 4400 Castleton Court, Castle Rock, CO 80109 or 200 E. Highlands Ranch Pkwy, Suite 101, Highlands Ranch, CO 80136.

Verification Needed:

  • A copy of your photo I.D.
  • Current pay stubs/income verification for the month of application (or the month prior)
  • Current Bank Statements
  • Demand/Eviction letter with current balance owed, and/or,
  • Utility Bills with current amount owed
  • Confirmation from your landlord that partial assistance for rent will be accepted
  • Additional information, including a W9 from the landlord or company may be needed

What are the income limits?

The income limit for this program is 150% Federal Poverty Level.

In 2025, that equates to:

One (1) household member:

  • $1,956.25 gross monthly income

Two (2) household members

  • $2,643.75 gross monthly income

Three (3) household members

  • $3,331.25 gross monthly income

Four (4) household members

  • $4,018.75 gross monthly income

Five (5) household members

  • $4,706.25 gross monthly income

Six (6) household members

  • $5,393.75 gross monthly income

Seven (7) household members

  • $6,081.25 gross monthly income

Eight (8) household members

  • $6,768.75 gross monthly income

*For each additional household member after eight, add $687.50.