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Human Services

Emergency/General Assistance

The Douglas County General Assistance Program is a limited fund that is intended to help with a one-time emergency need to address issues of health, safety and/or well-being.  To be eligible for this help, applicants must show how they will meet their future expenses. Due to the limited funding for this program, assistance is generally not more than $500.

Individuals and families may be eligible for assistance with:

  • Partial rent, with eviction notice
  • Utility bills, with shut-off or disconnect notice
  • Burial/cremation, if the individual was not on one of the qualified assistance programs and meets the eligibility criteria

Some services may not be available through this program if funding is not available.

For additional information or questions on the general assistance program, please contact our office at 303-688-4825.

Additional Information

How do I apply?

To apply you must complete an Application-for-Emergency-Assistance. You may need to meet with a member of our staff to review your application and provide any additional information or documentation.  The application cannot be completed on a mobile device, you will need to use a desktop computer or laptop.

After you complete the application, email it to [email protected] along with supporting documentation. You can also print it and complete it but will then have to scan and email it to the above email address or mail or bring it to our office at 4400 Castleton Court, Castle Rock, CO 80109. Complete applications with all needed documentation to support your request will speed up the process.

A copy of your photo I.D. and current pay stubs/income verification will also be required. If you need help with rent or utilities, you will be required to turn in a copy of the eviction notice or utility shutoff notice and proof of the current amount owed. Additional information may be requested.

What are the income limits?

The income limit for this program is 150% Federal Poverty Level.

In 2024, that equates to:

One (1) household member:

  • $1,882 gross monthly income

Two (2) household members

  • $2,555 gross monthly income

Three (3) household members

  • $3,227 gross monthly income

Four (4) household members

  • $3,900 gross monthly income

Five (5) household members

  • $4,572 gross monthly income

Six (6) household members

  • $5,245 gross monthly income

Seven (7) household members

  • $5,917 gross monthly income

Eight (8) household members

  • $6,590 gross monthly income

*For each additional household member after eight, add $672