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Emergency Assistance for Residential Tenants

Are you behind in your rent or utilities?


COVID-19 Emergency Rental and Utility Assistance is available: Do you qualify?
Click here to get answers to your questions by
watching the video from the March 10 Live Town Hall.

Please note this program is assistance for residential tenants only with rent and associated utility obligations and may not be used by homeowners for mortgage payments or utility costs. Please visit the Douglas County Housing Partnership for mortgage assistance.

Rent Assistance Flyer
Download and share a flyer about the program.  English  / Spanish

Douglas County residents who rent a home or apartment and are behind on their rent or utility payments due to COVID-19 financial impacts may be eligible for assistance through the Emergency Rental Assistance Program. Review eligibility details below and apply if qualified to receive help with previously missed or late payments, and future payments.  Applicants may be required to pay a portion of the amount owed for their rent or utilities.

Funds are available to assist qualified Douglas County renters with arrears or future utility payments and rent through 2021. Payments will be made directly to the utility providers, landlords, or property managers using funds received from the U.S. Treasury Department through the Coronavirus Response and Relief Supplemental Appropriations Act of 2021. View more information in the Emergency Rental Assistance Program Manual.

The County also offers other various types of assistance, please click to see more.

Landlords, property managers or utility providers – get resources to share this program with renters who may qualify. 

Eligibility Qualifications

An “eligible household” is defined as a RENTER household in which at least one or more individuals named in the lease can meet and document these criteria:

  • A Douglas County, Colorado resident
  • Have household gross income at or below 80% of the area median income (please see the table and required documentation below)
  • Demonstrate you are at risk of experiencing homelessness or housing instability because of a past due or late notice on rent or utilities
  • Have not applied for or received assistance for the rent or utility assistance requested through this program
  • One or more of the following:
    • experienced a reduction in household income due to COVID-19,
    • incurred significant costs due to COVID-19,
    • experienced a financial hardship due to COVID-19 or;
    • qualifies for unemployment

    Please note, this program is intended for renter households only, if you need mortgage assistance visit the Douglas County Housing Partnership. Find information about additional COVID-19 assistance in Douglas County.

    Application Process

    Renters must apply through one of the following partners, please find a list of required documentation below.  Applications are available in English and Spanish.  For other languages please contact Douglas County at 303-660-7460.

    If you live in one of the properties listed here, click to apply through the Douglas County Housing Partnership or call 303-784-7856.

    • Apex Meridian
    • Castle Creek Commons
    • Castle Rock Apartments
    • Copper Steppe
    • Lincoln Pointe Lofts
    • Oakwood Senior Apartments
    • Parker Hilltop
    • Pines at Castle Rock
    • Reyn Rock
    • The Reserve at Castle Highlands
    • Traditions at Denver

    If you do not live in a property listed above, apply online through one of these organizations:

    catholic charities logo


      Catholic Charitiesclick here to apply
    410 S. Wilcox Street, Suite 102
    Castle Rock, CO 80104
    Phone: 720-215-4521
    Help and Hope Center Logo Help and Hope Center – click here to apply
    1638 Park Street
    Castle Rock, CO 80109
    Phone: 303-688-1114
    Manna Resource Center logo Manna Resource Center – click here to apply
    3900 Grace Boulevard
    Highlands Ranch, CO 80126
    Phone: 720-515-8814
    The Rock Church The Rock Church – click here to apply
    4881 Cherokee Drive
    Castle Rock, CO 80109
    Phone: 303-688-0777

    Required documentation:

    • Valid identification
    • Lease
    • Proof of income for previous 2 months (paystubs, bank statements, etc.)
    • Past due or late notice
    • Utility bills or statement
    Household Size Gross Income
    (80% 0f AMI) 
    1 person $53,950
    2 persons $62,800
    3 persons $70,650
    4 persons $78,500
    5 persons $84,800
    6 persons $91,100