Douglas County residents who are behind on their rent or utility payments due to COVID-19 financial impacts may be eligible for assistance through the Emergency Rental Assistance Program. Review eligibility details below and apply if qualified to receive help with previously missed or late payments, and future payments.  Applicants may be required to pay a portion of the amount owed for their rent or utilities.

Direct assistance funds received from the U.S. Treasury Department through the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 will be distributed directly to landlords, property managers or utility providers to assist qualified Douglas County renters with arrears or future rent or utility payments through 2021.  View more information in the Emergency Rental Assistance Program Manual.

The County also offers other various types of assistance, please click to see more.

Landlords, property managers or utility providers – get resources to share this program with renters who may qualify. 

Eligibility Qualifications

An “eligible household” is defined as a RENTER household in which at least one or more individuals named in the lease can meet and document these criteria:

• A Douglas County, Colorado resident
• Have household gross income at or below 80% of the area median income (please see the table and required documentation below)
• Demonstrate you are at risk of experiencing homelessness or housing instability because of a past due or late notice on rent or utilities
• Have not applied for or received assistance for the rent or utility assistance requested through this program
• One or more of the following:
  • experienced a reduction in household income due to COVID-19,
  • incurred significant costs due to COVID-19,
  • experienced a financial hardship due to COVID-19 or;
  • qualifies for unemployment

  Please note, this program is intended for renter households only, if you need mortgage assistance visit the Douglas County Housing Partnership. Find information about additional COVID-19 assistance in Douglas County.

  Application Process

  Renters must apply through one of the following partners, please find a list of required documentation below.  Applications are available in English and Spanish.  For other languages please contact Douglas County at 303-660-7460.

  If you live in one of the properties listed here, click to apply through the Douglas County Housing Partnership or call 303-784-7856.

  • Apex Meridian
  • Castle Creek Commons
  • Castle Rock Apartments
  • Copper Steppe
  • Lincoln Pointe Lofts
  • Oakwood Senior Apartments
  • Parker Hilltop
  • Pines at Castle Rock
  • Reyn Rock
  • The Reserve at Castle Highlands
  • Traditions at Denver

  If you do not live in a property listed above, apply online through one of these organizations:

  		Catholic Charities – click here to apply 410 S. Wilcox Street, Suite 102 Castle Rock, CO 80104 Phone: 720-215-4521
  		Help and Hope Center – click here to apply 1638 Park Street Castle Rock, CO 80109 Phone: 303-688-1114
  		Manna Resource Center – click here to apply 3900 Grace Boulevard Highlands Ranch, CO 80126 Phone: 720-515-8814
  		The Rock Church – click here to apply 4881 Cherokee Drive Castle Rock, CO 80109 Phone: 303-688-0777

  Required documentation:

  • Valid identification
  • Lease
  • Proof of income for previous 2 months (paystubs, bank statements, etc.)
  • Past due or late notice
  • Utility bills or statement

  Household Size	Gross Income (80% 0f AMI)
  1 person	$53,950
  2 persons	$62,800
  3 persons	$70,650
  4 persons	$78,500
  5 persons	$84,800
  6 persons	$91,100